How do I request a parking space at my apartment building?
Contact our office during regular office hours to be placed on a parking waitlist. If we have a space available, a lease addendum will be sent to you to review and sign.
How do I find my assigned parking spot?
For properties with assigned parking spaces, there should be a list of assigned parking spaces near the front door of the building. If you pay for parking, your assigned space will be specified in your lease addendum. If you have questions about the assigned parking, please contact our office.
Where do I update my vehicle information?
Vehicle information can be updated through your tenant portal. Simply log into your portal, select “Account Profile” on the left side, and update the vehicle information below your contact information. You can also update vehicle information by contacting our office.
What do I do when someone is parked in my spot?
If there is someone in your assigned parking space, please call Central Iowa Towing at 515-290-4188. You can also request the local police department issue a parking ticket for any unauthorized vehicle. To request a parking ticket in Ames, call the Ames Police Department at 515-239-5133. Even if someone else is in your parking spot, you are not authorized to park in another tenant’s parking space.
I think my car was towed, who do I contact?
If you believe your car was towed, try calling the local police department. In Ames, for example, towing companies report cars they have in their possession to the Ames Police. You can reach the Ames Police Department at 515-239-5133. If it is during regular office hours, contact our office and we can assist you with locating your vehicle.