Security Deposit Deductions Appeal Form

We try our best to provide accurate, timely dispositions of security deposit returns. If you believe we made an error, please submit this form along with all supporting documentation or photos within 30 days of the date listed on your security deposit return statement. Please note, late appeals will not be considered. Additionally, we will not address any questions or concerns over the phone or in person about security deposit returns. After your appeal has been evaluated, you will be notified by mail or email of the final decision regarding your appeal.

Step 1 of 3

Your Information

First we'll start by getting your information.

Name(Required)

First Last

Email(Required)

Phone(Required)

What was your RENTAMES RENTAL address?(Required)

Street Address Address Line 2 (Unit Number) City

What is your CURRENT address?(Required)

Street Address Address Line 2 City State ZIP Code

Have you received your security deposit refund/disposition letter?

This appeal form is only intended to be used after you have received your security deposit return statement.

Yes

Security deposit refunds/disposition letters are placed in the mail within 30 days after both (1) you have provided us your forwarding address and (2) the end of your lease term. You will also have to allow time for transit.
If it has been more than 35-40 days after the end of your lease and you still have not received your refund/disposition, please contact our office by phone or email.

What You Are Appealing

Next, we'll gather information about what charges you would like to appeal.

List each specific deduction you are appealing and the amount you feel should be adjusted. Click the "+" to add more rows.(Required)

Please keep it brief, you will have an opportunity to explain in more detail below. For example, "The charge for replacing a missing shelf in the refrigerator should be reduced to $0," or "The charge for painting the bedroom should be reduced by $50."

Your Explanation & Documentation

Next, we'll gather your explanation and supporting photos and documentation supporting your appeal.

Provide your explanation(s) for why your appeal should be granted.(Required)

For example, "The charge for replacing a missing shelf in the refrigerator was a mistake. As you can see in the attached photos and emails from our move-in day, the shelf was missing when we moved in."

Upload all supporting photos

Drop files here or

Accepted file types: jpg, jpeg, gif, png, Max. file size: 10 MB, Max. files: 50.

Upload all supporting documents

Document examples include a utility bill, email, invoice, etc.

Drop files here or

Accepted file types: pdf, Max. file size: 5 MB, Max. files: 10.

Final Comments

Now we'll wrap up with a few final questions.

Comments

Provide any final comments you would like to make regarding your appeal.

Signature(Required)

By typing your name below you certify you are the person named and that you consent to the use of an electronic signature.

This field is for validation purposes and should be left unchanged.